Prepare your vessel before arrival to mitigate corruption risks and costs
The MACN HelpDesk is a preparation tool first. Send a Pre-Arrival Notification (PAN) before calling any high-risk port and receive country-specific guidance — corruption risk profiles, captain's letters, agent briefings, and stop-corruption posters. Real-time incident support is available in India, Egypt, West Africa, and Ukraine when you need it.
Send a PAN 
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How preparation works 
Step 1 Pre-Arrival Notification (PAN)
A PAN is your primary tool for any high-risk port call, anywhere in the world. Send it +72 hours before arrival and receive an automatic reply with everything you need to prepare: country risk profile, guidance for the captain, stop-corruption posters, and a letter to the port agent.
Angola · Congo · Egypt · Gabon · Gambia · Ghana · India · Indonesia · Nigeria · Senegal · Ukraine
- Name of vessel
- IMO number
- Name of arrival Port / Harbour / Terminal
- Name of arrival country
- Estimated Time of Arrival (ETA)
- Estimated Time of Departure (ETD)
- Last port of call
- Next port of call
- Name & contact details of boarding agent
Send PAN via Email 
Step 2 · If Facing a corrupt demand Incident Management & Escalation
Facing a corrupt demand? Stay calm and call for support immediately. You are not expected to handle such situations yourself.
When to escalate — inform your company if any of these occur: 
Who to Call — Select a Country 
West Africa
MACN procedure for unethical demands and unfair outcomes during PSC inspections. Applies to crew, technical managers, and shore teams.
1. Prepare
- Prepare the vessel for the port call and place MACN posters on board.
- Appoint one officer (Master or Chief Officer) as contact for PSC officers, and a knowledgeable OPA for the call.
- Inform Flag State and P&I Club by email that assistance may be needed.
- Inform charterers and their port agent of your anti-bribery policy and MACN membership.
- Hold a pre-arrival call between Master and office to align expectations and support.
- Be polite, professional, and cooperative with PSC officers at all times.
2. Reject
- Politely decline any request for cash, gifts, or favors, even under threat of detention, deficiencies, or fines.
- Refer to the company's anti-bribery and anti-corruption policy.
3. Report
- Vessel notifies the DPA or company compliance officer immediately.
- Company informs Flag State, P&I Club or legal representatives, and MACN.
- Notify the local embassy or consulate only if the case requires it.
4. Record
- Log date, time, names, ranks, and ID of the PSC officers, plus the reason for inspection and any demands.
- Record conversations where legally permitted, or keep detailed notes in the official logbook.
- Get a full statement of facts from the Master: what happened, the demand, and how the inspection started and ended.
- Keep copies of all documents given or received.
- Complete the MACN PSC reporting form with all supporting documents: macn.dk/psc-reporting
5. Escalate
- Company asks Flag State (and Class where relevant) to confirm whether the deficiencies or detention have grounds, and to provide documented evidence.
- If they have no grounds, the company sends a formal note of protest or appeal, including the MACN PSC form, to the Maritime Administration and the regional PSC MoU, with MACN in copy.
Step 3 Post-Departure Survey
Following your port call, MACN will send you a short email survey. Your answers help identify corruption patterns and drive systemic improvements across the industry. Names and other identifiers will never be shared externally.
Real Captains. Real Ports. Examples of Good Preparation
These quotes are collected directly from captains through MACN's Post-Departure PAN feedback. They show how preparation — using MACN posters, company policy, and the HelpDesk — makes a real difference at port.
