Our India HelpDesk has Received Over 2,500 Pre-Arrival Notifications!

Facing unethical demands during port calls? The MACN Local HelpDesk is here to help.

To date, MACN’s HelpDesk in India has supported over 2,500 vessels where 100% of escalated incidents saw a formal resolution reached between the company and the authorities!

The MACN Local HelpDesk is a real-time resolution mechanism that bridges the gap between the shipping industry and authorities. It provides timely guidance, supports vessels facing unethical demands, and escalates cases to ensure fair outcomes. Currently, we have operational HelpDesks in Egypt, India, Nigeria, and Ukraine.

By working together, we’re building a more transparent, efficient, and trusted maritime industry.